In Contrast to Deming's Philosophy, Which Required a Major Cultural

Multiple Choice

In contrast to Deming's philosophy, which required a major cultural change in the organization, Juran's programs were designed to improve quality by​

A) ​working within the current organizational system.
B) ​reducing the number of levels in the organizational structure.
C) ​changing customer perception and expectations.
D) ​identifying and replacing the most counter-productive employees.