Which of the Following Is a Measure of Customer Satisfaction

Multiple Choice

Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department?

A) treatment of applicants
B) average years of experience or education of hires per job family
C) average days taken to fill open requisitions
D) the ratio of acceptances to offers made
E) the ratio of minority or women applicants to representation in local labor market