Question 1

When a person evaluating performance is not familiar with the details of a job,outcomes tend to be easier to evaluate than specific behaviors.

Accepted Answer

A) True 
 B)False  True

Question 2

List the four principles followed by ethical,successful companies.

Accepted Answer

Ethical,successful companies act according to four principles.First,in their relationships with customers,vendors,and clients,ethical and successful companies emphasize mutual benefits.Second,employees assume responsibility for the actions of their company.Third,such companies have a sense of purpose or vision that employees value and use in their day-to-day work.Finally,they emphasize fairness;that is,another person's interests count as much as their own.

Question 3

Human resource management is increasingly becoming a purely administrative function.

Accepted Answer

A) True 
 B)False  False

Question 4

Identify the process through which an organization seeks applicants for potential employment.

Accepted Answer

A)   orientation
B)   training
C)   recruitment
D)   work analysis
E)   job design

Question 5

Which of the following best describes job design?

Accepted Answer

A)   It is the process of defining the way work will be performed and the tasks that a given job requires.
B)   It is the process of generating a pool of potential candidates for a job.
C)   It is the process of identifying suitable candidates for jobs.
D)   It is the technique of enabling employees to learn job-related knowledge,skills,and behavior.
E)   It is the technique of presenting candidates with detailed information about a job.

Question 6

How do human resources professionals provide an organization with a sustainable competitive advantage?

Accepted Answer

A)   They manage commonly available resources.
B)   They help the organization do what competitors are doing.
C)   They keep the organization focused on the short term.
D)   They hire high-quality employees who provide a needed service as they perform many critical functions.
E)   They hire employees who are very enthusiastic despite lacking job experience and training.

Question 7

Which of the following is responsible for the shift in the job trend,from the use of narrowly defined jobs to the use of broadly defined jobs in organizations?

Accepted Answer

A)   emphasis on innovation and quality
B)   increased demand for low skilled workers
C)   increased focus on simplifying jobs
D)   lack of competition
E)   reduced use of team-based projects

Question 8

Human resources cannot be imitated.

Accepted Answer

A) True 
 B)False

Question 9

Acme Manufacturing wants to build a new factory and is comparing locations in three states.How could an HR professional use consultation competencies to support this effort?

Accepted Answer

A)   by handling the personal interactions among the decision makers
B)   by encouraging people to collaborate on a decision
C)   by setting a vision for the HR function
D)   by gathering data about labor supply and demand in the states
E)   by gaining knowledge of business principles

Question 10

For human resource practices to be considered ethical,they must result in the greatest good for the largest number of people.

Accepted Answer

A) True 
 B)False

Question 11

A human resource professional of a company exhibits the competency of business acumen when he or she

Accepted Answer

A)   acquires knowledge of other cultures.
B)   responds to reports of unethical conduct.
C)   applies statistical knowledge to understand data.
D)   applies knowledge of how HR functions contribute to business success.
E)   uses HR technology correctly.

Question 12

List five of the HRM functions,briefly describing the specific activities associated with each.

Accepted Answer

The answer of List five of the HRM functions,briefly describing...

Question 13

Which of the following is defined as the process of ensuring employees' activities and outputs match an organization's goals?

Accepted Answer

A)   job analysis
B)   supply chain management
C)   employee development
D)   performance management
E)   career planning

Question 14

Which of the following is the primary professional organization for HRM that provides education and information services,and is also the world's largest human resource management association?

Accepted Answer

A)   the Collective for Strategic Human Resource Management
B)   the Foundation for the Recognition of Professionals International
C)   the Society for Human Resource Management
D)   the Human Resource Certification Institute
E)   the Association for Human Resource Professionals

Question 15

In an attempt to motivate its current employees and to attract skilled professionals,Labyrinth Inc.decides to increase salaries as well as year-end bonuses for its best performers.Which of the following HR functions is demonstrated in this scenario?

Accepted Answer

A)   performance management
B)   training and development
C)   recruitment
D)   planning and administering pay and benefits
E)   maintaining positive employee relations

Question 16

Which of the following statements is true about the HR profession?

Accepted Answer

A)   A degree in law is the sole requirement for those who wish to choose HRM as a profession.
B)   All HRM professionals have a postgraduate degree.
C)   Professional certification in HRM continues to be the only way to get into the field.
D)   Usually,HR generalists get paid substantially more than HR training directors.
E)   HR generalists usually perform the full range of HRM activities.

Question 17

Nikita heads the human resource team at Strait Corp. ,a marketing firm with a diverse group of employees in three countries.She has knowledge about the cultures of the employees and applies that knowledge to build cooperation and resolve conflicts.She appreciates that all her employees bring different strengths to the company,and she helps to foster a climate in which all are encouraged to contribute.This scenario illustrates Nikita's competency in the area of

Accepted Answer

A)   ethical practice.
B)   critical evaluation.
C)   business acumen.
D)   global and cultural effectiveness.
E)   human resource expertise.

Question 18

What is the advantage of establishing and administering policies in organizations?

Accepted Answer

A)   It allows companies to handle situations more fairly and objectively.
B)   It allows companies to address issues on a case-by-case basis.
C)   It eliminates the need for documentation and record keeping.
D)   It encourages employees to defend themselves by claiming ignorance of disciplinary norms.
E)   It leaves a lot of room for subjective decision-making.

Question 19

The concept of "human resource management" implies that employees are

Accepted Answer

A)   a secondary component of a business.
B)   troublesome and need to be monitored.
C)   resources of the employer.
D)   an unnecessary cost to an employer.
E)   a rare component of the business world.

Question 20

If people believe their rights are being violated,they have the right to a fair and impartial hearing.This reflects the basic human right to

Accepted Answer

A)   lifetime employment.
B)   privacy.
C)   due process.
D)   free consent.
E)   freedom of conscience.

Exam 1: Managing Human Resources