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When You Sell, You Should Always Listen Carefully to Customer

Question 38

Multiple Choice

When you sell, you should always listen carefully to customer complaints because ________.


A) They provide invaluable information about how to improve the product or service
B) Customers are happier when you listen to them
C) Customers will get upset
D) It's better to have customers complain to you than to other people
E) All of the above

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