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    Entrepreneurship and Small Business Management Study Set 2
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    Exam 11: Smart Selling and Effective Customer Service
  5. Question
    Everything That a Business Does to Keep Its Customers Happy
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Everything That a Business Does to Keep Its Customers Happy

Question 31

Question 31

Multiple Choice

Everything that a business does to keep its customers happy is called ________.


A) Customer service
B) Customer appreciation
C) Postsale service
D) Purchaser service
E) Customer amenity

Correct Answer:

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