Which of the Following Statements Concerning Layout Is True

Multiple Choice

Which of the following statements concerning layout is true?

A) A company's physical facilities send important messages to potential customers about its "personality."
B) The physical appearance of a building provides customers with their first impressions of a business.
C) Communicating the right signals through a business's layout and physical facilities is an important step in creating a competitive edge over rivals.
D) All of the above