When Robert Keening Became the President of Snow Bird Airlines

Multiple Choice

When Robert Keening became the president of Snow Bird Airlines, he began meeting with groups of employees to get their opinions on how to turn around the airline's declining sales. This part of the decision-making process is an example of

A) Keening's leadership style.
B) trying to reach consensus.
C) identifying the problem.
D) generating alternatives.
E) selecting an alternative.