Solved

Why Do So Many CRM Programs Fail

Question 19

Multiple Choice

Why do so many CRM programs fail?


A) ​They are so expensive that it is hard to recover the investment
B) ​They take the firm away from concentrating on their key suppliers
C) ​Because of incompatible information and communication systems
D) ​Firms concentrate more on the CRM software instead of taking care of customers

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q14: The element of a CRM program involved

Q15: Users in a company can retrieve and

Q16: All of the following are required elements

Q17: Your top sales executive leaves your company

Q18: Private clouds allow corporate users to internally

Q20: Which of the following are required elements

Q21: Training managers and users in the key

Q22: A practical independent measure firms can take

Q23: Only employees who will enter CRM data

Q24: Segmenting customers on the basis of things