Multiple Choice
Which of the following is NOT a service capacity characteristic?
A) The physical facilities where the service is performed or rendered
B) The skill level of the service personnel who perform or render the service offering
C) The equipment used in producing or rendering the service
D) All of these items are characteristics of service capacity.
E) None of these items are characteristics of service capacity.
Correct Answer:
Verified
Correct Answer:
Verified
Q37: Optimum capacity refers to the number of
Q38: Service organizations may employ any of the
Q39: Why is demand management a significant problem
Q40: Random fluctuation in service demand can be
Q41: To chase demand successfully,a service organization must
Q43: Should service providers seek to achieve maximum
Q44: You recently opened a restaurant,and after a
Q45: COMPLETION QUESTIONS<br>Random<br>Predictive<br>Service Capacity<br>Chasing<br>Maximum<br>Optimum<br>Smoothing Demand<br>Demarketing<br>Reservation System<br>Formal Queuing System<br>-Once
Q46: COMPLETION QUESTIONS<br>Random<br>Predictive<br>Service Capacity<br>Chasing<br>Maximum<br>Optimum<br>Smoothing Demand<br>Demarketing<br>Reservation System<br>Formal Queuing System<br>-_
Q47: Which,if any,of the following are NOT approaches