Of the Connections Between the Customer and Service Provider,the __________

Multiple Choice

Of the connections between the customer and service provider,the __________ link represents the interactive nature of the services and is strengthened by providing satisfying service encounters with the customer.

A) service delivery
B) customer satisfaction
C) customer-provider
D) Each of these represents the interactive nature of services that is strengthened by providing satisfying service encounters with the customer.
E) None of these represents the interactive nature of services that is strengthened by providing satisfying service encounters with the customer.