Quality Function Development (QFD)is a Key to Improving Quality Through

Multiple Choice

Quality function development (QFD) is a key to improving quality through TQM because

A) it is a method to optimally locate inspections stations in a manufacturing plant.
B) it strategically positions the quality function in an organization chart.
C) it advocates functional silos for greater efficiency.
D) the core of the approach is a conceptual map for interfunctional planning and communications that links customer requirements and product/service designs.