Multiple Choice
HRD interventions can be evaluated using a variety of "hard" and "soft" measures.Which of the following would NOT be considered a "hard" measure?
A) immediate,post training,employee survey
B) cost-benefit analysis
C) reduced employee turnover
D) increased customer satisfaction and retention
Correct Answer:

Verified
Correct Answer:
Verified
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Q14: Which of the following is true of
Q15: ASTD has not yet developed a code
Q16: The Smith-Hughes Act granted funds to the
Q17: The origins of HRD can be traced
Q19: The HRCI offers which of the following
Q20: The three areas of foundation competencies needed
Q21: For HRD to play a more important
Q22: HRD functions involve coaching and skills training.
Q23: Traditionally,HRD departments have staff authority.