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A Performance Management System Designed with a Strong Quality Orientation

Question 68

Multiple Choice

A performance management system designed with a strong quality orientation can be expected to


A) emphasize an assessment of system factors,but not person factors,in the measurement system.
B) emphasize managers and employees working separately to solve performance problems.
C) involve only the external customers in setting standards and measuring performances.
D) use multiple sources to evaluate person and system factors.
E) emphasize an assessment of person factors,but not system factors,in the measurement system.

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