Layton Documents Everything

Multiple Choice

Layton documents everything.He has checklists to keep his work in order.He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job,anyone can be trained to do his job.Layton has strong

A) experiential knowledge.
B) tacit knowledge.
C) informal training tools.
D) explicit knowledge.
E) on-the-job learning.