Multiple Choice
John noticed that the touchpad of his new laptop was not working.He immediately called customer service and explained the issue.The customer service technician deduced that a missing software driver associated with the touchpad had caused the problem and fixed it by gaining access to John's laptop.Identify the collaboration tool used by the technician to resolve the issue.
A) A Really Simple Syndication feed
B) Remote log-in
C) Presence information
D) An electronic bulletin board
Correct Answer:
Verified
Correct Answer:
Verified
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