Following a Customer's Order from an E-Commerce Site, Merchants Scramble

Multiple Choice

Following a customer's order from an e-commerce site, merchants scramble to find products to be shipped, pack them, arrange for delivery, collect payment and handle returns of unwanted or defective products. These activities are collectively known as ______________________.

A) e-Commerce infrastructure
B) e-Payment
C) Order fulfillment
D) e-Billing