Multiple Choice
Which of the following phrases is the most appropriate to begin an adjustment refusal message?
A) Refusal of your July 7 claim…
B) Why your July 7 claim is not justified…
C) The facts concerning your request for adjustment are unclear at…
D) Requests for adjustment at this time…
E) Your July 7 request for adjustment…
Correct Answer:

Verified
Correct Answer:
Verified
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