Kayla Needs to Write an Internal-Operational Message Explaining a Policy

Multiple Choice

Kayla needs to write an internal-operational message explaining a policy change for the completion of travel reimbursement forms. The most appropriate way of presenting this information is _____.

A) in a casual internal-operational message
B) in a moderately formal internal-operational message
C) in a formal internal-operational message
D) either in a casual or an informal internal-operational message
E) either in a casual or a moderately formal external-operational message