Which of the Following Is True About Instant Messaging in a Business

Multiple Choice

Which of the following is true about instant messaging in a business setting?

A) Instant messaging differs from text messaging in that instant messaging is primarily voice-based.
B) The use of emoticons in an instant message is dependent on the target audience.
C) The abbreviations used in instant messaging vastly differ from those used in text messaging.
D) Instant messaging is mostly conversational in nature and the language used is mostly casual.
E) Instant messaging avoids the use of informal language.