Which of the Following Is an Example of External-Operational Communication

Multiple Choice

Which of the following is an example of external-operational communication?

A) Discussions held by the senior management to determine the goals and processes of a business
B) Orders and instructions issued by supervisors to employees about handling irate customers
C) Discussion between the CEOs of two companies regarding a possible merger of their companies
D) Employees' reports concerning sales, production, inventories, finance, and maintenance
E) Messages written by employees to their supervisors regarding the progress of their work