Sondra Needed Help

Multiple Choice

Sondra needed help. Her insurance company's rapid growth was necessitating making some IT changes, but what changes? Should they modify the servers that they currently use or purchase an entirely new system? Sondra was confused and needed help in making the correct decision.
-Sondra has decided to collect information about the features the company needs for its system.Which stage of the decision-making process is she carrying out?

A) identify alternative solutions
B) identify decision criteria
C) evaluate her decision's effectiveness
D) allocate weights to the criteria