Multiple Choice
Businesses can use online communities as a platform for all of the following except:
A) prospecting for customers
B) identifying customer perceptions by conducting surveys
C) providing support services to customers,such as by answering questions
D) encouraging customers to share their positive perceptions with others;e.g. ,word of mouth
Correct Answer:

Verified
Correct Answer:
Verified
Q5: The future web will use context,personalization and
Q6: Traditionally,businesses developed media objectives around various models
Q7: Which of the following is a characteristic
Q8: The _ allows programmers and users to
Q9: _ is a social network service with
Q11: Because it is a common practice for
Q12: Which is not a social media activity
Q13: Much of the world's data is stored
Q14: The effectiveness of social media activities are
Q15: Most large and medium sized companies utilize