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Jennifer Is Attending a Business Luncheon with Several Corporate Executives

Question 91

Multiple Choice

Jennifer is attending a business luncheon with several corporate executives.At one point during the meal,she reaches in front of another executive for a saltshaker and hits the executive's arm as he is about to put a spoonful of soup in his mouth.The soup spills on his shirt,and he glares at Jennifer.The glare is an example of a(n)


A) norm.
B) folkway.
C) formal sanction.
D) informal sanction.

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