Jay, a Nurse on the Medical-Surgical Unit, Has Been Caring

Multiple Choice

Jay, a nurse on the medical-surgical unit, has been caring for a patient with chronic renal failure, congestive heart failure, and a history of myocardial infarctions. The client has been extremely irritable with the nursing staff. After working with the client for 4 days, trying various strategies to help the client work through his anger, Jay asks to have another assignment when he comes back to work in 2 days. This depicts:

A) confrontational conflict.
B) time management.
C) burnout.
D) resolving conflict.