As Shown in the Closing Case, the Informal Rules of the Game

Short Answer

As shown in the closing case, the informal rules of the game:
a. Must be avoided because global business is not a mere game.
b. Are not applicable in cultures in which tend to be very formal.
c. Often require that the firm seek to change the informal rules instead of going along with those rules.
d. Need to be understood by firms.
e. Are being replaced by formal rules.