Kelly Was Instructed by Her Manager, Ira, During a Coffee

Multiple Choice

Kelly was instructed by her manager, Ira, during a coffee break not to share an e-mail with anyone since it contained proprietary information. Later, another manager, Jon, asked her to forward that e-mail since it was related to the work he was doing. He told Kelly that Ira had approved of him using the e-mail. Without asking for a written request, Kelly forwarded the e-mail to Jon. When Ira discovered this, she held Kelly responsible for insubordination and refused to believe her story. In the context of the communication between Jon and Kelly, which of the following is a disadvantage of oral communication that led to Kelly's difficult situation?

A) Oral communication can lead to spontaneous emotional outbursts.
B) The receiver of oral communication cannot sense the sender's sincerity.
C) Oral communication allows no scope for a permanent record of the message.
D) The receiver of oral communication has too much time to analyze the message.
E) Oral communication provides no scope for direct and immediate feedback.