In the Context of Total Quality Management, Which of the Following

Multiple Choice

In the context of total quality management, which of the following is one of W. Edwards Deming's "14 points" of quality?

A) Strive for short-term improvement rather than long-term profit.
B) Ensure compliance by inducing fear among those who deviate from process.
C) Allow autonomy and spontaneity.
D) Use numerical quotas regularly.
E) Rely on mass inspection to ensure quality.