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    Managing Human Resources
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    Exam 8: Training the Workforce
  5. Question
    Which of the Following Is the Most Likely Result of Customer
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Which of the Following Is the Most Likely Result of Customer

Question 112

Question 112

Multiple Choice

Which of the following is the most likely result of customer service training?


A) Increased retention rates
B) Improved literacy skills
C) Enhanced work ethics
D) Improved diversity

Correct Answer:

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