Which of the Following Is an Example of External-Operational Communication

Multiple Choice

Which of the following is an example of external-operational communication?

A) Discussions that senior management holds to determine the goals and processes of the business
B) The orders and instructions that supervisors give employees about dealing with angry customers
C) Discussion between the heads of two companies about the possibility of a merger between their companies
D) The reports that employees prepare concerning sales, production, inventories, finance and maintenance
E) The messages that employees write to their supervisors regarding the progress of their work