Organizational Citizenship Behavior Is Defined As

Multiple Choice

Organizational citizenship behavior is defined as:

A) an employee's willingness to go above and beyond the roles that he or she has been assigned.
B) expectations of professionalism defined from the top down and through all parts of the organization.
C) an employee's willingness to maintain professional competence.
D) an employee's willingness to deal with cultural diversity and the ability to cope with change.