Multiple Choice
Events that engage individuals in a personal way are known as:
A) commodities
B) goods
C) services
D) experiences
E) None the above
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q5: List (3) guidelines or policies that organizations
Q6: Customer marketing efforts both cater to a
Q7: List and describe (3) reasons customers cite
Q8: The single greatest cause of customer dissatisfaction
Q9: Which of the following features pricing that
Q11: Technology plays a key role in how
Q12: Customer satisfaction is driven by the improvement
Q13: One way that organizations can reduce the
Q14: The design of transactional encounters is an
Q15: Providers intentionally use services as the stage