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    Computing
  3. Study Set
    IT Strategy
  4. Exam
    Exam 11: Enhancing the Customer Experience With Technology
  5. Question
    Which of the Following Service Interfaces Is Unable to Unable
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Which of the Following Service Interfaces Is Unable to Unable

Question 18

Question 18

Multiple Choice

Which of the following service interfaces is unable to unable to offer transactions and self-service?


A) Video/DVD
B) Interactive kiosks
C) Online/Internet
D) Telephone IVR
E) None of the above

Correct Answer:

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