Which of the Following Is an Example of the Business

Multiple Choice

Which of the following is an example of the business value of collaborative CRM?

A) Provides all users with the tools and information that fit their individual roles and preferences
B) Improves efficiency and integration throughout the supply chain
C) Empowers all employees to respond to customer demands more quickly
D) Synchronizes customer interaction with greater convenience through a variety of channels, including phone, fax, e-mail, chat, and mobile devices