Multiple Choice
Which of the following applications focuses on acquiring and retaining profitable customers via marketing, sales, and service processes?
A) Customer relationship management
B) Enterprise resource planning
C) Knowledge management
D) Supply chain management
Correct Answer:
Verified
Correct Answer:
Verified
Q5: Which of the following applications focuses on
Q6: Advertising and promotion efforts can be tailored
Q7: Training in a virtual world is effective,
Q8: Instead of focusing on the information processing
Q9: _ focuses on the efficiency of a
Q11: A(n) _ business system is a type
Q12: Electronic conferencing options include electronic meeting systems
Q13: Transaction processing systems (TPS) are _ information
Q14: Machine control is the use of computers
Q15: Manufacturing execution systems monitor, track, and control