The Value Chain Framework Can Be Used to View a Firm

Multiple Choice

The value chain framework can be used to view a firm as a series, a chain, or a network of basic activities that:

A) Add value to its products and services, and thus add a margin of value to the firm.
B) Lower costs along the product development chain.
C) Create the perception of value and goodwill to employees.
D) Create a smooth-flowing chain of events between the supplier and the customer.