Multiple Choice
_____ is the component of an operational CRM system that automatically records all the aspects in a sales transaction process.
A) Inbound telesales
B) Outbound telesales
C) Sales team efforts
D) Sales force automation
E) The customer help desk
Correct Answer:

Verified
Correct Answer:
Verified
Q39: The push model begins with a forecast.
Q40: Discuss the benefits of voice directed picking
Q41: A(n) _ refers to the flow of
Q42: Collaborative CRM systems provide interaction with customers
Q43: Nutricia's CRM system is an example of
Q45: Haya noticed that college students needed to
Q46: _ is a form of _.<br>A) Up-selling,
Q47: A major source of supply chain uncertainty
Q48: Operational CRM systems support the front-office business
Q49: Describe supply chain visibility and explain why