Multiple Choice
Which of the following statements concerning CRM is not true?
A) CRM builds sustainable long-term relationships with customers
B) CRM is designed for companies to interact with their customers as a group.
C) CRM helps companies acquire new customers.
D) CRMs help keep repeat customers
Correct Answer:
Verified
Correct Answer:
Verified
Q19: The _ is known as make-to-stock.<br>A) supply
Q20: The benefits of open-source CRM include all
Q21: A call center is a type of
Q22: Electronic data interchange does not help much
Q24: The _ is known as make-to-order.<br>A) supply
Q27: Small companies do not have to worry
Q28: _ portals automate the business processes involved
Q35: _ portals automate the business processes involved
Q58: Supply chain visibility is the time between
Q130: _ is a CRM system that is