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    Information Systems Supporting Study Set 3
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    Exam 10: Customer Relationship Management and Supply Chain Management
  5. Question
    _____ Systems Support the Front-Office Business Processes, Which Directly Interact
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_____ Systems Support the Front-Office Business Processes, Which Directly Interact

Question 2

Question 2

Multiple Choice

_____ systems support the front-office business processes, which directly interact with customers.


A) Business intelligence CRM
B) Collaborative CRM
C) Operational CRM
D) Analytical CRM
E) Transactional CRM

Correct Answer:

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