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  3. Study Set
    Introduction to Information Systems Study Set 7
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    Exam 11: CRM and SCM
  5. Question
    ________ Systems Are Important Because Customers Are ________ Powerful Than
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________ Systems Are Important Because Customers Are ________ Powerful Than

Question 86

Question 86

Multiple Choice

________ systems are important because customers are ________ powerful than ever; these systems put the intimacy back into customer service.


A) CRM; less
B) CRM; more
C) SCM; less
D) SCM; more

Correct Answer:

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