Multiple Choice
Sometimes when we call a customer service centre,we are put on hold; we do NOT know how long it will be before our holding behaviour is reinforced by the response of an associate,and it doesn't matter what we do in the meantime.Holding is reinforced on a ___ schedule.
A) fixed-ratio
B) fixed-interval
C) variable-ratio
D) variable-interval
Correct Answer:
Verified
Correct Answer:
Verified
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