Even Though Puerto Rico Is a Commonwealth of the United

Multiple Choice

Even though Puerto Rico is a commonwealth of the United States,there are many cultural differences between the states on the continent and the island of Puerto Rico.These differences include the way consumers handle problems with purchases.Two researchers surveyed owners of DVD players in the Northeast United States and in Puerto Rico.They asked those who had experienced problems with their DVD players whether they complained.The results are given in the table below. The SPSS output for the above table is given below.The output includes the cell counts,the expected cell counts,and the chi-square statistic.Expected counts are printed below observed counts. Chi-square = 0.855 + 3.744 + 0.276 + 1.204 = 6.079 Which cell contributes most to the chi-square statistic?

A) Americans in the United States who did not complain
B) Americans in the United States who complained
C) Puerto Ricans who did not complain
D) Puerto Ricans who did complain