Manato Is Trying to Watch His Cable Show When It

Multiple Choice

Manato is trying to watch his cable show when it is suddenly interrupted,and his show is cut off.He immediately tries to call the cable company and ends up on hold for 20 minutes.Then he finally reaches a real human being and they put him on hold for another 10 minutes.When they return,they've forgotten his question and put him on hold again.This time they return to say that they can't help him,but they'll transfer him to another department that can.What source of stress is Manato experiencing?

A) conflict
B) change
C) feeling pressured
D) daily hassles