Multiple Choice
To receive ISO certification,companies must __________ and __________.
A) Undergo extensive managerial training ... be approved by the Management Development Institute.
B) Receive governmental approval to apply for the certification exam ... have at least 90% of the employees pass the certification exam.
C) Refine and upgrade quality in all operations ... .undergo a rigorous assessment by outside auditors to determine if quality standards are met.
D) Apply for membership in the International Society for Operations ISO) ... receive approval from the ISO membership committee.
E) Increase sales for three years in a row ... decrease customer complaints in each year.
Correct Answer:
Verified
Correct Answer:
Verified
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