Today,billions of Dollars Are Wasted Through Lack of a Focus

Essay

Today,billions of dollars are wasted through lack of a focus on quality.This waste can stem from something as apparently insignificant as an improperly scheduled meeting that results in a loss of productive human time to a defective product or undelivered service that results in the loss of a customer.This absence of focus on quality results in product and processing systems which lack flexibility,innovativeness,and timeliness to market.How can the Total Quality Management approach help to eliminate this unnecessary waste?