The Managers at Perpetual Motion, a Production and Media Agency

Multiple Choice

The managers at Perpetual Motion, a production and media agency, have recently decided that in order to maximize profits, employees will have to work on weekends. To help with this change, they have given all employees a bonus of 10 percent and an option to choose specific days off during the week. This is an example of using ________ to manage resistance to change.

A) education and communication
B) facilitation and support
C) negotiation and rewards
D) manipulation and cooptation
E) explicit and implicit coercion