Scenario D

Multiple Choice

Scenario D.As a manager working directly under the company president,Chloe has been given the assignment of transitioning the firm from a slow-moving bureaucracy to an agile,responsive organization.Chloe knows that the structure an organization adopts to accomplish agility will depend on its strategy,its customers,and its technology.
-Chloe then turns her attention to the technology changes that could help her organization become more agile.Among the technology changes her boss could use successfully is

A) total quality management.
B) practicing continuous improvement.
C) customer relationship management.
D) flexible manufacturing.
E) six sigma quality.