Cesar Has to Tell His Employees That the Office Will

Multiple Choice

Cesar has to tell his employees that the office will not be closing for the Christmas week as originally planned. He holds a meeting to explain the change, but the employees challenge everything he says and ask multiple questions at once. At the end of the meeting it's clear that most people do not have a clear understanding about the change. Which of the following explains why the message was not understood?

A) The channel was not appropriate.
B) The recipients did not encode the message.
C) The noise in the process interfered with the communication of the message.
D) The channel was not appropriate for the delivery of this message.
E) The sender did not decode the message.