Professor Wylie's Students Come to Him with Frustrations About Not

Multiple Choice

Professor Wylie's students come to him with frustrations about not understanding the instructions for a project he assigned. He listens keenly to what is being expressed and is cautious not to make hasty judgments or conclusions. Professor Wylie uses ___ to improve communication between the students and him.

A) interpretive feedback
B) cues
C) inactive listening
D) constructive feedback
E) active listening