Suppose That in Reviewing a Quarterly Report of a Department's

Multiple Choice

Suppose that in reviewing a quarterly report of a department's achievements, the manager compared desired performance with actual performance. If the manager found that actual performance was greater than the standard, the manager should ___.

A) take no corrective action
B) take corrective action to bring performance results in line with the standard
C) take action to understand why actual results exceeded the standard
D) defer action until the next quarter's reports are in and a trend is established
E) keep the information to himself/herself