Which of the Following Scenarios Best Describes a Process Innovation

Multiple Choice

Which of the following scenarios best describes a process innovation?

A) a firm launching a new car model with basic features and systems
B) a restaurant where customers are allowed to order dishes after taking a sample
C) a footwear manufacturer introducing a unique range of shoes
D) a firm introducing a new software to protect computers from viruses
E) a firm changing its line of business from manufacturing eyewear to producing watches